Cancellation & No-Show Policy
All schedule changes must be made 48 hours in advance or you will be charged the full rate for your scheduled reading appointment. Additionally, if you fail to show up for your session, you’ll be considered a “No Show” and will be charged for 100% of the cost of your service as well.
Note: Prior to the 48-hour cut-off, you can reschedule by emailing us at reachout@diamondno.com
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Technical Errors with Zoom:
If either side is having technical difficulties, we will revert to a telephone reading instead. International clients will call me if this is the case.
All fees and payments are final:
Any payments made for appointments are non-refundable.
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I do not offer Gift Cards/Certificates.
“Gifting” a session (booking a session for someone else as a gift) is prohibited and will result in the cancellation of the booking. Only the person who is receiving the reading can book that reading for themselves.
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Right to refuse service or terminate a session:
I reserve the right to refuse service or terminate a session at any time if a client is uncooperative, at risk of harming himself or herself or others, and/or if the client becomes abusive towards me.
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Finally… Your own free will can (and will) change your personal destiny. This is why I offer Book of Life and Spiritual Advising sessions, after all. I’m here to open the gateway for your internal GPS, Soul, and provide a chance for you to change the course of your life.
The rest is up to you!